What we delete
- Your profile: name, phone number, email and photo
- Saved addresses and locations
- Order and delivery history
- Messages sent in the app
- Store listings and ads, if you run a store
Data deletion
Request deletion of your data
If you use DolineMarket, Doline Store or Doline Rider and want your personal data and account deleted, you can ask us to do that here. This applies whether you signed up on a phone, a tablet or a desktop.
How it works
Three steps to delete your account
- 1
Email us
Send a deletion request from the email or phone number linked to your account, so we can confirm it's you.
- 2
Tell us which product
Say which app you use — DolineMarket, Doline Store or Doline Rider — and the account to delete.
- 3
We confirm and delete
We confirm the request and remove your personal data within 30 days, then let you know it's done.
What we may keep, and why
- Records we must keep by law, such as transaction and tax records
- Information needed to resolve an open dispute, refund or fraud investigation
- Aggregated or anonymised data that no longer identifies you
Covers every Doline product
This process covers your data across all Doline Systems products. Just tell us which one your account is on.
DolineMarketDoline StoreDoline Rider
Ready to delete your data?
Email us from your account's address and we'll take it from there.